Lodging Ovations Pool & Hot Tub Update:
Please be advised that maintenance will continue off and on throughout the fall months in advance of the winter season, and may close without notice. Thank you for your patience while we get ready for Winter 2023!
Q: What are the current Operational changes at Legends Whistler in response to COVID-19?
A: Please see all our current Covid-19 Policies & Procedures here.
Q. Do I need a Vaccination Passport to stay at Lodging Ovations properties?
A. At present, you do not require a vaccination passport to check into any of our three hotels in Whistler. Lodging Ovations has and will continue to comply with COVID-19 health recommendations from Vancouver Coastal Health, the Province of British Columbia and Provincial Health Authority. Please refer to the link here for more information.
Q: What time can I check in and out?
A: Check-in time is 4 PM. Check-out time is 11 AM.
Q: Is Legends pet-friendly?
A: No, unfortunately, Legends does not allow pets. Legends has a no pet bylaw and pets (and emotional support animals) are not allowed at the property. Please consider staying at Evolution, our pet-friendly hotel, where you can bring your furry friend with you on your trip to Whistler.
Q. Is parking available on-site?
A: Yes, Legends has a heated underground parking garage. Parking is $17 + tax per vehicle per night. The garage is 7 Feet 6 Inches / 2.2 meters.
Q: Is there somewhere to park my oversized vehicle?
A: Yes, however, it is not secure and we recommend that oversize vehicles are left at home.
Q: Is there bike storage?
A: Yes, there are bike racks located on P3 in the secure underground parking lot. It is only accessible with a swipe key.
Q: Is there ski storage?
A: Yes, there are guest lockers located on the lobby level. Guests are provided with a lock for a $20 deposit which is refunded once the lock has been returned.
Q: What are the hours of the pool, fitness room, media room and alpine room?
A: The pool, hot tubs, media and games rooms are open from 9 AM to 11 PM, the fitness room is open from 7 AM to 11 PM.
Q: Are there BBQ's at Legends? Can I reserve these in advance?
A: Yes, there is a common BBQ and BBQ utensils for guest use located on the pool deck. The BBQ's are available on a first come first serve basis.
Q: Does Legends have wireless internet? If so, what is the cost?
A: Yes, it does have wireless internet at no additional fee. All of the connection details are listed in the information binder of your mountain home.
Q: Do you have daily housekeeping?
A: Yes, we provide daily removal of trash and changing of towels, if necessary. Sheets are cleaned every 3rd day.
Q: Is there a minimum age requirement at Legends?
A: Yes, the lead guest must be at least 25 years of age. Upon check in the lead guest will be asked to provide identification to ensure that they meet the age requirement. Any reservation made under false pretenses will be subject to forfeiture of advance payment, and the party will not be permitted to check-in and/or the party will be required to vacate the property.
Q: Is there a standard minimum length of stay requirement at Legends?
A: Typically there is a 2 night minimum on Friday night and a 3 night minimum on Saturday night. Holiday periods and event days can have up to a 7 night minimum length of stay requirement applied.
Q. If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
A. No, we do not accept 3rd party bookings. The credit card holder must be present at the time of check in.
Q: How far is it from Whistler Creekside to Whistler Village?
A: Whistler Village is 5KM/3M North of Whistler Creekside, which is between a 10-15 minute bus or taxi ride.
Q: Does the Creekside Gondola run year round?
A: For the 2022.23 season, the former six-seater Creekside Gondola is being replaced with a new high-speed, ten-person gondola. For updates on the Creekside lift upgrade construction project, please see our blog post
Q: Do you have a restaurant onsite?
A: Yes, Dusty’s Bar & BBQ is located in Legends (access from outside) and operates for lunch and dinner in during the winter, spring and summer and closes in the fall. Breakfast is available during the winter months (from mountain opening until the Creekside Gondola closes) from 7 AM – 11 AM.
Q: Why stay in Whistler Creekside?
A: Whistler Creekside is a quiet alternative to Whistler Village, it features all of the necessities including; restaurants, a grocery store, a liquor store and so much more. The Whistler Creekside gondola is also accessible from Creekside Village steps from Lodging Ovations' properties. For the latest update on the 2022.23 opening of the new Whistler Creekside Gondola, please visit our blog post.
Q: How do I get from Whistler Creekside to Whistler Village?
A: Whistler Blackcomb will provide free and frequent shuttles to transport guests who choose to park and/or are staying at Creekside to and from Whistler Village, between 8am-5pm, until construction on the Creekside Gondola is completed this season (2022/23). The Base II lots (6-8) on Blackcomb will be open and remain free; Whistler Village day lots (1-5) will also be open. There will additionally be electronic highway signage to inform those arriving by car from the lower mainland with the most up-to-date options for parking. Once the Creekside Gondola opens for the season, guests can choose to use Whistler's public bus system, The Wave. The cost is $2.50 per person. Tickets can be purchased at the front desk or on the bus. The wave runs 22 hours a day only breaking between 3 AM and 5 AM, It can be caught at the stop located outside of Legends. Guests can also choose to take a taxi, this costs approximately $12 and can accommodate up to 6 people.
Q: Is smoking permitted?
A: No, smoking is not allowed inside any units. Fines for smoking indoors will vary depending on damages involved. Smoking is not allowed on the balconies; a $200 fine is applicable for violation per the By-Law.